About Us

Doing It Right​

Our commitment to each of our Policyholders and their families has always been to give excellent Insurance Service and Protection. As an Award Winning Agency and Team there is no greater importance to us than giving our Policyholders the peace of mind along with the best rates and service to achieve this excellence. Our team is here to serve you, we understand how life can come at you fast. These words couldn’t be more true for us, in 2006 we lost our “Beloved Jimmy” in a terrible auto accident returning home one day from an Insurance Boat Show. Indeed we understand, and be assured you will have our attention on what matters most to you. We offer real solutions to the demands of today. Our success has been measured by our Policyholder Satisfaction along with the value we bring to them by doing it right since 1988.

Bringing You The Best

The main reason we all need or want Insurance is the protection we receive when we have a financial loss. Everyday we face the possibility that we could have a loss with our Home, Auto, or Business. So, there we are facing the inevitable tasks of shopping for Insurance. Like everyone we want to know that we are not overpaying for Insurance and that we have the Insurance Coverage we need. But most important, if we do have a loss the Insurance Carrier pays out. It can all seem daunting. This is when we take over the Insurance shopping task for you. We shop the Insurance Carriers to find you the best coverage for the best rates with our Top Insurance Carriers. As a team we do it right for you.

Some of the carriers we write with:

Nationwide
HISCOX
Hagerty
American Modern
CBIC
USLI
Progressive
Foremost
AIG
The Hartford
Travelers
RLI
AmTrust
National General
US Assure
Builders and Tradesmen Insurance Services
Employers
Chubb
Thimble Insurance Logo

And more…

And more…

Meet Our Team!

Agency Owner

Certified Sr Agent

Certified Agent

Certified Sr Brokering Agent

Certified Brokering Agent

Certified Agency Greeter

Meet Our Team!

Agency Owner

Certified Sr Agent

Certified Agent

Certified Sr Brokering Agent

Certified Brokering Agent

Happy Employee

Susan McArthur

Susan McArthur

Agency Owner – Lic #0A90341

EmailSusan@McArthurINS.com
TEL760 599 9300 x104

Meet Susan McArthur who started her Insurance Career in 1988. She began working with Top Insurance Carriers in Service Departments, Sales Departments, Claims Departments, as an Underwriter, Regional Trainer, Management. 17 years later, she opened this Agency in 2005. Her dedication to the client “goes without saying”they are the number one priority. Working with our Preferred Insurance Carriers, we bring to each of our clients the best Insurance solutions for both their Personal and Business needs.

Her passions are her husband Randy, family and friends, entertaining them with good food, and beautiful California Sunsets. She loves traveling abroad, gardening, music, and her labradoodle “Ella” . She has spent many years volunteering in her local communities, working to make the lives of people better. God first, family, then business.

Andrew Bell​

Certified Sr Agent​ – Lic #0F18505

EmailAndrew@McArthurINS.com
TEL760 599 9300 x101 

Meet Andrew Bell who started his Insurance career in 2006 with McArthur & Associates Insurance Agency LLC. As a Sr Certified Associate Agent, he understands that the close personal relationship with clients results in providing the right coverage and rates that fit their Insurance needs. His broad Insurance Knowledge sets him apart as an Invaluable Team Member and Insurance Advisor for our clients. The clients’ Insurance needs are his Top Priority.

As a California native, he enjoys a good golf day and being out on the water fishing for the one that got away. An avid Dodger Baseball fan, but even more a bacon fan. He especially enjoys spending time with his wife and two children. Over the years, his local Community Volunteer Work has provided assistance to improve the quality of life for others.

Alex Gonzalez

Alex Gonzalez​

Certified Agent – Lic #0M13623

EmailAlex@McArthurINS.com
TEL760 599 9300 x103  

Meet Alex Gonzalez who started his Insurance Career in 2017 when he joined the McArthur & Associates Insurance Agency LLC team as a Certified Associate Agent. Before coming to McArthur & Associates Insurance Agency LLC, Alex worked with a local successful San Diego Corporation in their Sales and Service Department. His exceptional skillfulness and enthusiasm played a vital role in bringing, not only satisfied clients, but many loyal ones who have high regard for Alex. He understands that each client has different needs and is committed to bring you the very best service and sales experience to ensure all your Insurance Goals are met.

A native to beautiful San Diego, Alex enjoys spending quality time outdoors while biking and hiking the San Diego local trails. He enjoys his family time with his wife and son at their home BBQ’s or gardening projects. Well known in the community, Alex also contributes as a volunteer in the community. He is bilingual and loves speaking Spanish to his clients putting them at ease while assisting them in their Insurance needs.

Rachel McArthur

Certified Sr Brokering Agent – Lic #0C72083

Email: Rachel@McArthurINS.com
TEL: 760 599 9300 x102 

Meet Rachel Anne McArthur who began her Insurance Career in 1996. She has worked for Top Insurance Companies in the Insurance Industry, working in positions such as Customer Service, Sales Agent, Trainer, and District Management Administration. As a Sr Brokering Agent with McArthur & Associates Insurance Agency LLC, she enjoys the challenge of finding the Best Coverage for hard-to-place Insurance Protection for our clients. Rachel has benefited our clients by bringing them the best coverage and rates as we work with several of our Preferred Insurance Carriers that allow her to present multiple Insurance Options.

As a California native who has traveled abroad and lived in several Western States, she prefers her California residence best as the perfect weather and access to both the beaches and mountains are cherished by her. She enjoys life with her two children, friends, and many dogs. She is also fluent in Sign Language and active in the Deaf Community in her Volunteer work.

Rachel McArthur
Adriana Alcocer

Adriana Alcocer ​

Certified Brokering Agent – Lic #0L72280 

EmailAdriana@McArthurINS.com
TEL760 599 9300 x107 

Meet Adriana Alcocer who started her Insurance Career in 2016 when she joined the McArthur & Associates Insurance Agency LLC team as a Certified Brokering Agent. Before coming to McArthur & Associates Insurance Agency, she spent 4 years in Business Administration working with many San Diego based clients. She enjoys helping people make informed decisions to protect their family and business they have worked so hard for. She knows Insurance is not a one fit for all but needs to be customized to each Individual’s Needs. She is committed to providing the very best service and takes opportunities to use her language skills to take away the barrier of language while achieving her clients’ Insurance Goals. She speaks, reads, and writes English, Spanish, and Portuguese. She loves the versatility that Southern California has to offer with its gorgeous views of the ocean, mountains, and desert. She likes to learn about different cultures through travel and food.

Ella

Certified Agency Greeter 

Meet “Ella”, our darling labradoodle, who, after being born on 3/17/2018 in Eugene Oregon, had her first airplane ride when she flew back with Susan. Ella is very excited when she first meets you and loves to fetch all the toys you can throw.  As she never turns down a smile and hello,  you are guaranteed to receive a warm greeting at the Agency. 

She was a fast learner as a pup, so her dog training came easy.  Ella, who is a”foodie”, loves her treats, but she especially loves her Starbucks Puppuccino.  She loves spending time on walks and her playdates with other dog friends.

Ella, the office dog
Scroll to Top